Refund policy

All Sales Are Final
Due to the nature of our products, all sales are final. Because ZionLuxe products are personal care and skincare items that cannot be resold or reused once opened, we do not accept returns or issue refunds under any circumstances. This applies to all items including sale items and gift cards.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right. You can reach us at support@zionluxe.com.